User Experience Manager | eCommerce Department

HD Supply for 3 years & 9 months

HD Supply is the industry leader in Maintenance, Repair and Operations (MRO). This can be best described as the products and tools purchased that keep a company running.

Better Together - Two Market Leaders Become One

December 2020, The Home Depot, acquired HD Supply Holdings, Inc., for approximately $8 billion. My team immediately went to work focused on the customers online shopping migration experience including feature integration.

Prior to the acquisition I was responsible for the redesign of HD Supply Solutions Customer App and enterprise Sales Associate App.

Our vision was to help HD Supply sales associates grow their business by providing a one-stop shop to support their customer while on-the-go.

We decided to unlock the ability for our account reps to Shop On-Behalf-Of (OBO) the customer.

Our new enterprise version later released Winter 2021 titled HD Supply Sales Associate App.

Quick access to your customer’s order history, saved lists, or frequently purchased items to enhance the Field Account Representative’s on-site visit.